Improving communication skills at work is an art that needs to be practiced with time. Let’s see important yet simple techniques to enhance your communication skills professionally.
Good communicators are always in demand. Especially in the professional world, more and more recruiters are preferring candidates who are “excellent in communication”. Unarguably, communication and interpersonal skills top the list of qualities required by employers.
Communication is the means through which an organization is tightly bound together. It is the medium that lets people exchange ideas, share knowledge, and connect with each other.
Good communication skills at work itself is a wide-ranging phenomenon including the following skills:
- Lending an attentive ear to others and taking interest in everything being conveyed
- Encouraging team members to interact with each other
- Handling telephonic conversations in an apt manner
- Expressing yourself or asking questions in a clear and concise way
- Being able to influence others with your logic and reasoning skills
Having good communication translates to possessing the ability not only to speak fluently and clearly but also to listen carefully. It also means to offer convenience to others in order to maximize individual as well as organizational productivity. Here’s how you can improve your communication skills at work:
Avoid beating around the bush
First things first. Be sure of what you wish to convey others. Pre-plan the flow of your conversation so that your messages are easily understandable. Clearing your thoughts before the conversation and using specific language while speaking can help big time. In case you run out of ideas, you may try using synonymous alternatives rather than beating around the bush.
Be an active listener
It is said that the better you listen, the better you’re able to communicate. So before you respond others, ensure that you’ve let them finish to what they had to say. Listening and comprehending to everything being said not only makes you a good listener but also improves your communication skills at work. Simply put, don’t look forward for them to stop talking so that you can put forth your ideas.
Preparation for the boardroom
To ensure that meetings are carried out smoothly and successfully, it is very important to prepare well for the boardroom. Many conflicts can be resolved when meeting documents are drafted in a clear and concise way. Not only that, documents should also be distributed in advance so that meeting agenda is conveyed without any hassles.
Gestures too, are important
Body language in the form of hand gestures and facial expressions are just as important in communication. When you’re having second thoughts of what to say next, just put to use non-verbal cues to express yourself. However, avoid constant use of gestures, as it could distract the other person and make them lose interest in the conversation.
Communication within the professional world has to be audience-based by default. Precisely, you cannot carry the same tone for everyone you communicate with at your workplace.
Of course you need to be formal while interacting in the professional world. However, there must be slight change in the tone and timing while talking to your client, supervisor, HR manager, and best colleague.
Request for their feedback
You can invariably become a better communicator when you receive honest feedback from your work companions. That is, request for genuine feedback from your team members, managers, and peers so that you know where you’re lagging.
Regular feedback on your official communication can help you identify your minus points, if any. You’ll be able to have more scope for improving your interpersonal skills, which you might have overlooked otherwise.
Preferred mode of communication
Not everyone has the same preference for mode of communication. While some would prefer emailing or texting, others would root for talking over the phone. Then there might be a few who shall prefer social media or instant messaging to convey things.
Irrespective of what mode of communication the other person chooses, respect their choice and use the same method they are likely to prefer. Like for instance, you’ve been calling someone several times and always reached their voicemail, but they are always quick to emails, make sure you email them the next time.
Re-frame all that you hear
As listening is one of the most vital aspects of communication, being a good listener makes you an even better communicator. For being a good listener, you can try reinstating all that your coworkers and boss convey to you.
Re-frame everything being said to you so that you show how attentively you’ve heard them. By doing so, it also gives both parties an equal opportunity to have a clarity if there’s any confusion while interacting.
So the next time whether you’re facing a job interview or interacting with your coworkers, make sure you follow the above techniques for effectively communicating your thoughts.